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REFUND POLICY
Introduction
Homelizan aims to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a refund under the following conditions.
Eligibility for Refund
Refund requests are accepted within 30 days from the date of delivery. The product must be unused, undamaged, and in its original packaging.
Process
To request a refund, please contact our customer support team via email at contact@homelizan.com with your order details. Once we confirm your request, we will provide instructions on how to return the item.
Refund Issuance
Refunds will be processed within 7-10 business days after the returned item is received and inspected. Refunds will be credited to your original payment method.
Non-Refundable Items
Certain items, such as customized or perishable products, may not be eligible for a refund. Please review the product description for details.